Description

Business Analyst is responsible for reviewing assigned business processes from end-to-end to identify and address operational, financial and technological risks and identify opportunities to improve efficiency. 

Responsibilities will include a full range of activities from leading small to medium scale projects to assisting other project managers on more complex projects related to operational business functions that affect team members.

Duties and Responsibilities

  • Demonstrate up-to-date expertise in Information Systems and apply this to the development, execution and improvement of action plans by providing advice and guidance to others in the application of information and best practices
  • Support and align efforts to meet customer and business needs
  • Manage customer relationships and expectations by developing a communication process to keep others up-to-date on project results
  • Stay current with stakeholder needs and strategies; utilizing formal and informal written communication methods (for example, emails, newsletters, PowerPoint presentations, executive updates, task lists, updates) to communicate updates and findings; and facilitate project meetings and presentations to all types of diverse audiences (for example, senior management, customers, technical staff)
  • Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships
  • Provide leadership to team members and peers by collaborating with others; articulating ideas and viewpoints to senior management, peers and others; identifying and initiating projects; managing resources; driving the resolution of issues; and holding self and team accountable for results
  • Identify, create and facilitate process design changes by conducting business and systems process analysis and design; focusing on quality improvement and data management; ensuring data is reliable and valid; developing process improvements or re-engineering and recommending elimination; integrating new systems and processes with existing ones; and partnering with internal and external customers to ensure systems provided meet the long-term business strategies
  • Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes and new responsibilities
  • Provide project level analysis – producing required project analysis documentation (business requirements, enhancement documents, RTM, Change Impact Assessment, use cases, sequence diagrams, future state proposals, UAT plan)
  • Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during UAT
  • Identify improvement opportunities (proactive and reactive)
  • Elicit and clearly document business and systems requirements
  • Assess business process and system inefficiencies
  • Identify ways to increase adoption and customer satisfaction as it relates to the OM services and respective project assignments
  • Demonstrate fluency in business processes and process differentiation
  • Ability to analyze and synthesize business requirements, including recognizing patterns and conceptualizing processes
  • Understand and negotiate needs and expectations of multiple stakeholders
  • Serve as a liaison between Distribution, Finance, Operations, other Divisions and IT to assist or gather business requirements needed for system modifications, enhancement and implementations
  • Create and maintain issue logs, meeting minutes, meeting schedules, project summaries and updates
  • Create and maintain project schedules by developing project plans and specifications, estimating time and resources, monitoring milestone completion, tracking all phases of the project lifecycle, providing timely reporting of issues that impact project progress, coordinating actions and resolving conflicts
  • Meet with project team regularly to review project deliverables and deadlines
  • Develop and execute test plans
  • Support system conversions, upgrades, enhancements, incident resolutions and the likes
  • Support Change Management activities to ensure the successful transition to BAU
Interested? Send us an email at HRTalentAcquisition@allianzpnblife.ph