Job Summary

The purpose of this role is to ensure Allianz’ Business Continuity, Global Incident Management and Crisis Management Programme is reviewed, developed and maintained. The role is to ensure the operational effectiveness of teams, to support the delivery of business objectives and provide exceptional levels of service to our stakeholders such as customers, partners and employees. The holder will have direct responsibility for the delivery of operational, regulatory, financial and reputational business targets with regards to incident, business continuity & crisis management as well as people performance management.

Key Result Areas (KRAs)

  1. OKR for Business Continuity Management, Global Incident Management, Crisis Management
  2. Conduct BC and Global Incident Awareness training to process owners
  3. Conduct Business Impact Analysis on processes as per the AZ BCM Normative Model


  • Awareness and understanding of ISO22301 and other relevant Industry Standards
  • Ability to develop and implement strategies that meet business and customer requirements
  • Knowledge of the external market and relevant discipline
  • Knowledge and understanding of upcoming legislation and regulatory changes impacting discipline/s
  • Strong coaching, leadership and management skills
  • Highly effective communicator with the ability to influence and drive change within the business
  • Awareness and understanding of policies, procedures and systems
  • Awareness and understanding of Health & Safety and Risk Assessments
  • Awareness and understanding of Incident, Business Continuity and Crisis Management
  • Motivating others to co-operate without the authority
Interested? Send us an email at [email protected]