The purpose of this role is to ensure Allianz’ Business Continuity, Global Incident Management and Crisis Management Programme is reviewed, developed and maintained. The role is to ensure the operational effectiveness of teams, to support the delivery of business objectives and provide exceptional levels of service to our stakeholders such as customers, partners and employees. The holder will have direct responsibility for the delivery of operational, regulatory, financial and reputational business targets with regards to incident, business continuity & crisis management as well as people performance management.
Key Result Areas (KRAs)
- OKR for Business Continuity Management, Global Incident Management, Crisis Management
- Conduct BC and Global Incident Awareness training to process owners
- Conduct Business Impact Analysis on processes as per the AZ BCM Normative Model